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- PRECAUTIONS BEFORE PLACING ORDER -

 

1. I'm first time doing rubber stamp, any advised? 

For customers who place their rubber stamp order for first time, we are strongly encourage them to contact us via Whasapp 011-10943154 before placing order.

 

2. what the most important thing to consider when doing rubber stamp?

First and very important, choosing the right rubber stamp size and type, not the price. 

Come up with a basic structure for your rubber stamp, keeping in mind that you have a limited space to work with, more information your rubber stamp should have, more bigger sizes rubber stamp you need.

If the rubber stamp size that you chooice is ideal and you can fit your information in based on your desired arrangement, then that would be good. If not, you may either have to chooice another rubber stamp size or restructure it again. 

If you have no idea of what rubber stamp size you need, Whasapp us 011-10943154 for an advice.

 

3. What is the right font size for a stamp?

The smaller your text, the harder it is for clear crisp impressions. Text fonts below 8 points fail to deliver the ink consistently because in the centre of small fonts hooped letters like e, a, d, p etc the ink can bubble across and give a solid looking centre. So try your best to either keep your font size 8 points and above or to keep your font style simple like arial font if you’re using a smaller sized font.

 

4. Will you create a stamp design for me? How i re-confirm the art work?

Rubber stamp commonly use for commercial purposes actually have no any design or artwork requires, It has standard info arrangement and formal appearance, so we actually don't need a fancy design or font that not suitable for stamping any formal documents. The pricing and current service offered assumes that the customer has 'stamp-ready' artwork to submit with their order.

 

5. So, can i include my own design or logo on my stamp?

If you really need your special own design on your stamp, please send us a pdf or AI file (preferably black/whilte with resolution of at least 400 dpi if possible), we can easily include your artwork or logo on it. 

 

6. How soon can i get my rubber stamp?

Rubber stamp will ready for self collect within one hour after received order and payment before 5pm from Monday to Friday. All orders placed after 5pm will ready by next working day. We have no any extra charges for one hour instant rubber stamp service. 

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ORDER guidline

Click to chart with us via Whatsapp

011-10943154

we will response to you as soon as posible

- PLACING ORDER -

 

1. How to place my order?

Customers are able to place order thru online store any time or walk in order to our phisycal store during working hours (Monday - Friday | 9am - 6pm)

- ORDER VIA ONLINE STORE (coming soon)

1. Fill in order form > go to bag

2. checkout > double check stamp particulars > continue shopping for next order, or if no, fill in correct email address > checkout 

3. chooice delivery option > fill information > continue next stamp

4. chooice shipping method > continue next stamp

5. Payment method > place order

6. Received notification email for your order, please double check stamp particulars

7. make an online instant fund transfer to our MAYBANK account

BANK: MAYBANK BERHAD

PAY TO: MY DIGITAL IMAGE

ACC NO: 5628 0752 3676 

8. Send the bank in slip / stamp sample / file thru whatsapp 011-10943154 or email us mystamp2u@gmail.com, we will proceed your order immediately once we received your payment receipt

 

- ORDER VIA WHATSAPP (we will reply you as soon as posible during working hours)

1. whatsapp your stamp info such like company name, register number etc thru whatsapp 011-10943154

2. our customer service will response to you as soon as posible

3. we will provide quick quote base on info given

4. Please make an online instant fund transfer to our MAYBANK account

BANK: MAYBANK BERHAD

PAY TO: MY DIGITAL IMAGE

ACC NO: 5628 0752 3676 

5. Send the bank in slip thru whatsapp 011-10943154, we will proceed your order immediately once we received your payment receipt

 

- ORDER VIA WALK IN DURING WORKING HOURS (Monday - Friday | 9am - 6pm)

1. walk in and place order in our shop located 23, Jalan Equine 9A, Taman Equine, 43300 Seri Kembangan, Selangor 

2. Make payment and we will proceed the job as soon as posible

3. Stamp will ready within one hour after received order and payment.

- PAYMENT METHOD -

 

1. Can I make payment during collection / COD?

Company policy states that customer when placing order requires that payment is received prior to artwork and production commencing.

 

2. How to make payment?

- PAY BY CASH

Make a cash payment at our phisycal store during working hours (Monday - Friday | 9am - 6pm) before progress start.

 

- ONLINE INSTANT TRANSFER 

Please make a online instant fund transfer to our MAYBANK account

BANK: MAYBANK BERHAD

PAY TO: MY DIGITAL IMAGE

ACC NO: 5628 0752 3676 

Send the bank in slip thru whatsapp 011-10943154 or email us mystamp2u@gmail.comwe will proceed your order immediately once we received your payment receipt

 

- VIA TOUCH N GO EWALLET OR QRPAY

 

 

 

 

 

 

 

 

 

 

We will update your payment and order status via Whatsapp as soon as posible during working hours.

PRODUCT KNOWLEDGE -

1. What is Self-inking stamps?

Self-inking stamps have been the most popular stamps for many years.  Their lower initial cost affords you a very high-quality impression for a lower initial investment.  Self-inking stamps work by the use of a revolving die plate, which strikes the included ink pad to place ink upon the die plate, and then revolves around to strike the targeted material as you press down.  Due to its continual inking process and replaceable ink pad, a self-inking stamp is suited for high-volume stamping needs. 

 

2. What is traditional hand stamps?

Traditional hand stamps were the original rubber stamps manufactured, and have thus been known as 'rubber stamps'.  These stamps utilize the same laser-engraved rubber as self-inking stamps, but instead of having an enclosed ink pad, you must use a separate stamp pad to ink the rubber die plate. It is very easy to change ink colors with a wood stamp, as long as you have separate stamp pads with different ink colours.

 

2. what's the different between laserable red rubber and liquid polymer?

There are two different materials that can be used to make the 'rubber textplate' for self-inking/hand stamps - laserable red rubber and liquid polymer.

Polymer dies are made from a liquid polymer which is exposed to UV light to make the text plate.  Polymer dies should only be used with water-based inks. In our experience, polymer dies, while worthwhile, also tend to flex, shift or rip, which will cause bad impressions.  Also, the polymer process does not do well with intricate designs, as the polymer tends to 'fall over' on small lines or details on a stamp. 

True rubber textplate are manufactured by custom-lasering into a sheet of rubber. These lasered dies have a much clearer impression than those that are made using a polymer.  While costing a bit more, WE ONLY USE REB RUBBER DIES TO MAKE OUR STAMPS.  Rubber dies are much sturdier, last longer, and can be utilized for any kind of design you might need.  We will always use rubber for our self-inking dies, as we believe the quality difference is quite substantial, even if it ultimately costs us more to produce.  We do not carry that extra cost on to you, our customer, as we believe in higher quality stamps, not higher margins.

 

3. Can I recycle my self-ink rubber stamp with only replace text plate?

Yes, you can only change the text plate instead of buying a new mechine, but the imprint of the rubber could be pressed into the ink pad in which case the new rubber text plate may not be inked properly in, so in order to guarantee a high quality imprint when changing the text plate of your rubber stamp, it would be wise to buy a new ink pad too. 

 

4. How many impressions do I get from a self-inking stamp?

After a few thousand impressions you may notice the ink becomes faint on your stamp. 
Replacement pads are available in a variety of colours and can be ordered on our other products page or by calling us direct.

 

- LEGAL POLICY -

1. When the buyer submits the order, MY STAMP assume that all the rubber stamp information provided by the buyer is true, accurate and legal in all aspects, you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2. Misuse rubber stamp without authorization is illegal, does not impersontate any other person / party to order rubber stamp without authorization / notification of a third party, especially signature stamp and profesional stamp, we might require customers to show relevant documents if necessary before proceed.

3. All orders related to government rubber stamp without authorised letter from the concerned department will be rejected, we might report to relevant unit for the record.

4. My Stamp will not responsible for any legal cases once the buyer abuses or illegally uses the unauthorised rubber stamp.

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- COLLECT / DELIVERY METHOD -

1. Self collect 

- Customer can self collect rubber stamp at our shop during working hours. (Monday - Friday | 9am - 6pm) 

 

2. Same day dispatch (SDD)

- We provide same day dispatch service in selected area within klang valley. Please check our coverage area during checkout with your postcode.

- All order place before 3pm (Monday to Friday) will deliver to your door step whithin 4 hours.

- All order place after 3pm (Monday to Friday), will either deliver to you next working day before 12noon or same day deliver for residential only. 

- Additional fee of RM18-RM25 will charge for same day dispatch service.

 

3. Courier

- We ship to every corner that needed rubber stamp in MALAYSIA. Customer will received goods within 2-3 working days depends on the delivery location.

- We charge courier fee of RM10 flate rate to whole West Malaysia.

 

REMARK

- Order might delay due to technical or resources problem.

- We would appreciate if there is 1-2 extra business days for courier service in case of any unexpected delays.

- Please provide the appropriate shipping information at checkout. If parcel returned to us due to invalid or incomplete address or contact number, we will not responsible for resending cost.

- RETURN & REFUND POLICY -

1. Cancellation

Customer will not be able to make some amendments or cancel order once you have completed checkout and payment make. Therefore, we strongly recommend our customers to double check the order details before place an order.

 

2. Returns
We do not offer returns for products purchased. If any error is made on our end, you are entitled to a rework.

 

3.Refunds (if applicable)

We do not offer refunds for purchases made. Any purchases made that have errors on our end are eligible for a rework. However, If ordered item is out of stock or issue technical problem, we might proceed refund to you within 2-3 working days.